Job Overview:
Our private practice in Austin, Texas is seeking a full time Dental Front Office Scheduling Coordinator to join our fantastic team. We have a wonderful, team-oriented, patient focused, work environment with great working hours. If you are bilingual that is a plus!
As a Dental Front Office Scheduling Coordinator, you are primarily responsible for assisting patients with scheduling their dental appointments, communicating with patients and presenting successful treatment plans.
If you have a desire to consistently deliver superior patient experience and you are a detail oriented and organized individual with great phone skills then we are the practice for you.
Responsibilities:
- Manage patient appointments and ensure timely scheduling
- Greet and welcome patients as they arrive at the dental office with a warm and friendly smile.
- Manage patient appointments and scheduling using Open Dental software.
- Answer phone calls, texts and emails and respond to patient inquiries in a professional and timely manner
- Verify insurance coverage and assist patients with insurance-related questions
- Present treatment plans and assist patients with any financial arrangements.
- Collect and process payments from patients for services rendered.
- Maintain accurate patient records, including medical history and treatment plans.
Experience:
- Previous experience as a dental receptionist or in a similar dental administrative role.
- Proficiency in using Open Dental practice management software.
- Strong knowledge of Dental terminology related to dental procedures.
- Excellent communication skills, both verbal and written.
- Exceptional organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in maintaining patient records and scheduling appointments.
- Ability to handle sensitive information with confidentiality and discretion.
- Exceptional customer service skills with the ability to handle difficult situations calmly
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
If you are a motivated individual with a passion for providing excellent customer service in a dental office environment, we would love to hear from you.
Apply today to join our team as a Front Office Scheduling Coordinator!
Job Type: Full-time
Pay: $21.00 - $29.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Continuing education credits
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Retirement plan
- Tuition reimbursement
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Austin, TX 78731: Relocate before starting work (Required)
Work Location: In person