About Crumbl:
Crumbl Cookies is a rapidly growing gourmet cookie company known for our fresh, delicious, and innovative cookie creations. Founded in 2017, we have quickly become a favorite among cookie lovers, with over 1,100 locations nationwide. Our unique rotating menu offers a variety of flavors each week, ensuring that there's always something new and exciting for our customers to enjoy. At Crumbl Cookies, we are dedicated to providing an exceptional customer experience, from our open-concept kitchens where customers can watch their cookies being made to our warm, welcoming store environments. Join our team and be part of a company that is as passionate about cookies as you are!
Job Summary:
The HR Generalist will play a crucial role in managing the day-to-day HR operations and ensuring a positive workplace environment. This position will support various HR functions, including compliance, recruitment, employee relations, performance management, and training. The ideal candidate will have a strong understanding of HR best practices, excellent communication skills, and a passion for the hospitality industry.
Key Responsibilities:
● Lead Fair Workweek practices and policies at our NYC locations, ensuring compliance with specific scheduling and employment standards designed to provide more predictable and stable work schedules for employees.
Recruitment and Onboarding:
● Coordinate and conduct recruitment efforts for all restaurant positions.
● Develop job descriptions and post job openings on various platforms.
● Screen resumes, conduct interviews, and manage the hiring process.
● Facilitate new hire orientation and onboarding programs.
Employee Relations:
● Serve as a point of contact for employee inquiries and concerns.
● Promote a positive work environment and address employee issues promptly and effectively.
● Conduct investigations and resolve conflicts in a fair and timely manner.
Compliance and Reporting:
● Ensure compliance with federal, state, and local employment laws and regulations.
● Maintain accurate and up-to-date employee records.
● Prepare and submit required reports and documentation.
Performance Management:
● Assist in the development and implementation of performance management programs.
● Support managers in conducting performance reviews and providing constructive feedback.
● Identify training and development needs and coordinate training sessions.
Compensation and Benefits:
● Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
● Assist with payroll processing and address payroll-related issues.
● Conduct salary benchmarking and support compensation planning.
HR Policy and Procedure:
● Develop, implement, and update HR policies and procedures.
● Running payroll, ensuring all FWW paystubs are labeled correctly. Also, sick leave hours should be decreased when employees call out sick.
● Communicate HR policies to employees and ensure understanding and adherence.
● Conduct regular audits of HR processes and recommend improvements.
Skills and Qualifications:
● 3 - 5 years of experience in an HR Generalist role, preferably in the hospitality or restaurant industry.
● Strong knowledge of HR principles, practices, and employment laws.
● Excellent interpersonal and communication skills.
● Ability to handle sensitive information with confidentiality and professionalism.
● Proficient in Microsoft Office Suite and HRIS systems.
● SHRM-CP or PHR certification is a plus.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Experience:
- Human resources: 2 years (Preferred)
Ability to Commute:
- New York, NY 10023 (Required)
Ability to Relocate:
- New York, NY 10023: Relocate before starting work (Required)
Work Location: Hybrid remote in New York, NY 10023