WCBinc is looking for a Sr. Systems Administrator to join our team to support our intelligence customer activities in Ft. Belvoir.
In this role, a typical day will include:
***Shift Hours: Wednesdays-Saturday with alternating Wednesdays Off (5:30PM - 5:30AM)***
Manages the functionality and efficiency of a group of computers running on one or more operating systemsThe 24/7 operations technician is responsible for the operations, maintenance, and monitoring of data center operations and supporting infrastructure. This is a mid-level position into a 24/7 operations group
The 24/7 operations technician actively provides tier 2+ network monitoring and systems administration & support of 24/7 Operation in support of critical CONUS and OCONUS operations. The 24/7 Ops team is responsible for detailed operations documentation and reporting of events with follow through until resolution. The team operates 24/7/365 and must follow operational procedures and guidelines established by leadership to include some knowledge of business structure and interdependencies between departmental applications.
Responsibilities:
- Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers (including Virtual Infrastructure, data center LAN, virtual servers, Storage solutions, databases) across multiple sites.
- Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data center components.
- Conducting hands-on administration of virtual machines, hosts, and devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.
- Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.
- Provide systems diagnostics and availability monitoring and reporting/escalation services
- Perform incident capture, verification, diagnostics and escalation
- Within established procedures, responds to end user requests for technical support and assistance.
- Provides first response for all associated, technical engineering lanes within the data center
- Manages, record and tracks compute configuration changes as approved by Configuration Change Control Boards
- Create and maintain standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.
- Interact with vendors to coordinate the maintenance and replacement of hardware that effects high and critical systems and environments
- Maintain extremely accurate, high level reporting of all issues
- Maintains current knowledge of relevant technology as assigned.
***Shift Hours: Wednesdays-Saturday with alternating Wednesdays Off (5:30PM - 5:30AM)***