Are you ready for a change? Do you want to work for one of the fastest growing companies in the Memphis area? Choate's Air Conditioning and Heating, Inc. ("Choate's") is looking to add a technician to its Commercial Service Department. If you have the required experience, please apply.
Pay Scale: Hourly – TBD based on experience
Benefits: Company Automobile, Company Gas Card, Health Insurance, Optional Vision, Optional Dental, Simple IRA with company matching, Paid Vacation. (All after applicable probationary periods)
Work Hours : Approximately 8:00 a.m. to 5:00 p.m. Monday through Friday (some nights/weekends). Hours will vary depending on season and calls
Reports to: HVAC Service Manager
General Description
As Choate's Commercial HVAC Service Technician (“Commercial Tech”), your primary responsibility will be to meet with Choate’s customers, assess a customer’s needs, present Choate’s in a favorable manner, offer the customer options between Choate’s products and services and to perform service work.
Required Qualifications
- Seven (7) to ten (10) years Commercial HVAC service experience
- GED or High School Diploma
- Valid and clean driver’s license
- Clean background
- Drug free
Preferred Qualifications
- Ten (10) plus years Commercial HVAC service experience
- Knowledge of Service Titan
- Own tools
- Knowledge of refrigeration
- Boiler and Chiller experience
Competencies
- Goal oriented
- Punctual
- Strong organizational skills
- Strong communications skills
- Professional appearance
- Ability to multitask
Main Job Tasks and Responsibilities
- Directly interact with customers by telephone, electronically and face to face.
- Keep appointments with customers as scheduled.
- Inspect customers’ HVAC systems.
- Take notes, measurements and pictures of existing HVAC systems.
- Secure all relevant information regarding Choate’s customers’ current HVAC systems.
- Create estimates and proposals using Choate’s pricing, bidding and sales strategies.
- Offer options and upgrades.
- Offer preventative maintenance agreements as necessary.
- Perform HVAC service as necessary.
- Turn in all previous day’s paperwork to the HVAC Service Manager by 8:00 a.m. the following day.
- Interact with Choate’s employees in order to schedule and coordinate services and troubleshoot problems.
- Respond promptly to customer inquiries.
- Attend Service meetings as scheduled by the HVAC Service Manager.
- Meet daily, weekly, monthly, quarterly and yearly goals and quotas as set by the HVAC Service Manager.
- Direct any questions you have to the HVAC Service Manager.
- Other duties as assigned.
Special Duties / Essential Job Functions
- Must learn Service Titan or any other software utilized by Choate’s.
- Must secure and maintain any licenses, clearances, passes or other identification requested by Choate’s and necessary for performing Choate’s work.
- Must secure the necessary tools to perform Choate’s work.
- Must be able to drive and maintain a valid drivers license.
- Must be able to properly diagnosis and repair all commercial HVAC equipment.
- Must be able to work flexible hours.
- Must know and comply with all safety laws and Choate's safety policies.
- Must secure the necessary tools to perform Choate’s work.
Physical Requirements/ADA
Applicant must be able to ascend and descend ladders. Applicant must be able to lift up to 75 pounds. Work performed both in a comfortable indoor facility and outside. Applicant will experience some interruptions and occasional exposure to demands and pressures from persons other than his/her immediate supervisor. The position frequently requires sitting, handling objects with hands, standing, walking, reaching, talking, hearing, typing and staring at computer screens.
Vision requirements: Ability to see information in print and/or electronically.
Supervisory Responsibilities: NONE
BACKGROUND CHECK PERFORMED, DRUG TEST AND REFERENCES REQUIRED
If interested, please submit a resume.
Job Type: Full-time
Pay: $30.00 - $40.00 per hour