We’re looking for an energetic, self-motivated professional to lead our team, located in the heart of Chicago's Gold Coast. Are you ambitious and passionate about dental administration? Are you a dental office administrator who values your work-life balance, and enjoys being on a small team that delivers exceptional patient care? With a 4-day work week (Mondays through Thursdays and up to 2 Fridays a month), this opportunity allows for weekends to be enjoyed consistently. If you answered yes to these questions, we have the ideal job for you at So-Well Dental Associates! We are seeking an experienced Lead Front Office Administrator that will be responsible for collecting, posting and managing patient accounts in addition to front office receptionist duties.
ESSENTIAL JOB FUNCTIONS
- Provides excellent customer service to all patients who contact the office with scheduling and/or billing questions and concerns.
- Successfully reviews and edits invoices to ensure all information is accurate prior to submission for payment.
- Posts payments and adjustments to accounts in a timely manner, and re-bill unapproved claim to ensure accuracy.
- Contact insurance companies and other providers/payers regarding account denials, pending claims and/or refunds, in a timely manner.
- Consistently meets defined monthly production and collection goals.
- Prepares and maintains reports and other documentation as required.
- Maintains a working knowledge of collection activity for reporting purposes, as required.
QUALIFICATIONS : Two year college degree preferred but not required. Minimum 5 years’ experience in dental accounts receivable/collections required, including experience in data entry, dental claims processing, and front end office administration. Proficient in EagleSoft (Dentrix).
Job Type: Full-time
Pay: $27.00 - $35.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
Application Question(s):
- Are you proficient in Eaglesoft?
Education:
- High school or equivalent (Required)
Experience:
- Dental Collections and Billing: 3 years (Required)
Work Location: In person