Heart Care Centers of Illinois, a multi-site clinic network of cardiovascular providers, has a full-time opening for a bi-lingual Spanish speaking front desk Patient Representative at our busy Berwyn, IL clinic. As the first point of contact with our patients at our clinic, the ideal individual will have an outstanding personality and excellent customer service skills. Must have a proven ability to work effectively in a high volume medical office environment and bilingual Spanish speaking.
Specific duties will include:
- Greeting and registering patients in a timely manner, ensuring thorough and accurate information is entered/scanned in accordance with company procedures; verify patient insurance, check-out patients after appointments, including scheduling any follow-up appointments/testing;
- Collecting patient co-pays, account balances, and/or referrals per clinic procedures; track collected payments on a daily basis;
- Tracking all clinic patient encounter forms from the generation of the form all the way through the acceptable submission to HCCI billing department;
- Promptly answering and appropriately managing/routing of incoming phone calls;
Qualifications:
- Must have a High School Diploma or equivalent
- A minimum of one year experience working in the health care industry/medical environment is preferred
- Bi-Lingual Spanish speaking
- Must be able to effectively handle challenging situations and balance multiple priorities
- Must respect the confidential nature of medical information
Heart Care Centers of Illinois offers a competitive salary, excellent benefits and retirement package, and aweekday only/no nights schedule. Apply Today!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Prescription drug insurance
- Profit sharing
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- Day shift
- Monday to Friday
- No nights
- No weekends
Work setting:
- Clinic
- In-person
- Outpatient
- Private practice
Work Location: In person