- Gather accurate data from vendors and/or clients to generate appropriate home insurance quotes or service requests.
- Able to organize and manage time to complete tasks daily.
- Able to communicate with clients via phone, email effectively.
- Evaluate incomplete underwriting and/or payment discrepancies for agency.
- Create new insurance policies for clients, collecting all necessary information and filling out all the required forms.
- Manage assigned workload to meet internal productivity and time service standards.
- Processing bills and helping clients or customers if they have any questions about their charges.
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
- Able to effectively handle fast paced environment with inbound customer calls.
Must be Bilingual - Chinese or Vietnamese
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Language:
- Vietnamese or Chinese (Required)
Work Location: In person