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Food & Beverage/Activities Manager (Department Head)
Marriott Vacation Club Waikiki - *NEW* Property Opening 2024
Salary Range: $82,650 - $87,000
Relocation Offered: Yes
What does MVW offer?
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Experience/Education Required:
- Bilingual English/Japanese (reading, writing, speaking) Preferred
- 1-3 years Food & Beverage hotel management experience required
- Experience with events/catering and serving/bartending
- High school diploma or GED and/or 2-year degree from an accredited university in Hotel and Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major with experience
Job Responsibilities:
Leading Food and Beverage / Activities Team
- Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
- Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Managing Day-to-Day Operations
- Utilizes use records to control costs and manage inventory.
- Applies knowledge of all applicable laws.
- Conducts monthly department meetings.
- Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.)
Maximizing Revenues
- Applies and continually broadens knowledge of offerings with emphasis on current trends.
- Schedules staff to forecast and service standards, while maximizing profits.
- Assists team in developing lasting customer relationships to retain business and increase growth.
Ensuring Exceptional Customer Service
- Interacts with guests to obtain feedback on quality and service levels.
- Responds to and handles guest problems and complaints effectively.
- Empowers associates to provide excellent customer service.
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Type: Full-time
Pay: $82,650.00 - $87,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Fast casual restaurant
Shift:
Weekly day range:
Experience:
- Hotel/Resort Food & Beverage Management: 3 years (Preferred)
Language:
Work Location: In person