About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you!
Overview:
The Houston Marriott Westchase Hotel is looking to hire a On-Call Bellman Attendant / Shuttle Van Driver . This is a On Call Part-Time position working mainly evenings and weekends.
This position requires the flexabilty to work both AM shifts starting at 7 AM, and PM shifts which start at 3 PM, weekdays, weekends, and holidays when needed.
If you enjoy meeting new people, staying abreast of the latest happenings in the city, and providing brilliant personalized service to guests, this job is for you!
You are the face of the hotel and as the first person our guest meet it is your responsibility to always provide a welcoming and friendly smile along with your professionalism and eagerness to provide assistance and services to our guest.
Duties of Bellman….
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The ability to move luggage carts weighing up to 200lbs, the ability to lift and carry boxes/luggage up to 75lbs required
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Follow established hotel safety protocols and procedures at all times
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Is familiar with the layout of the hotel and memorize the preferred route for escorting guests
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Rooms the guest in accordance with hotel standards
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Provides information to guests about the hotel facilities and services
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Assist guests checking in or out with their baggage, answering questions, making deliveries
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Recognizes customers immediately with a warm and hospitable welcome
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Responds to inquiries with accurate information regarding location specific features and services
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Coordinates with Guest Services staff regarding daily VIP arrivals and special guests
Duties of a Driver Attendant…
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Connects with guests with a dynamic and engaging personality
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Responds to guests' needs with urgency and follow-through
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Impresses guests with prompt and professional service
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Maintain security of vehicles and vehicle keys
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Have advanced knowledge of the immediate physical location and surrounding areas of interest and activities
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Maintain the cleanliness of the drive and parking areas
Qualifications:
Requirements:
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Must be at least 21 years old.
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Valid driver's license with at least 3 years' driving experience
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Must pass a mandatory drug test
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Must pass a criminal background check
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No MAJOR violations (DUI, reckless driving, negligent homicide) in the past 7 years
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No more than two MINOR violations in the past year (accident, speeding)
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No license suspension or revocation in the last 3 years
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Flexible availability (evening and weekend shifts)
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Frequent running, standing, stooping, lifting, and climbing stairs.
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Continually standing for long periods of time, up to an entire shift
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Must be able to lift up to 100 lbs.
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Exposed to winter and summer temperature extremes.
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Must speak and write fluent English.
Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.