Job Description
Job Title: Apprentice-Service
Department: Service
Reports To: Service Manager and above
SUMMARY
Completes all work assigned by the supervisor.
ESSENTIAL DUTIES
- Essential Duties include the following. Other duties may be assigned.
- Work alongside an assigned technician to learn to perform quality vehicle service maintenance and repairs.
- Assists assigned technician as needed.
- Deliver customers cars to service stalls as requested by technicians.
- Picks up parts from the parts department as directed by technicians.
- Performs safety inspections, oil changes, lubrication work, basic maintenance and minor repairs as directed.
- Replenishes supplies as requested by technicians or service manager.
- Reports machinery defects or malfunctions to supervisor.
- Operates all tools and equipment in a safe manner.
- Attends training classes and departmental meetings.
- Participates in manufacturer-sponsored training programs as assigned by service manager.
- Keeps abreast of manufacturer technical bulletins related to immediate job.
- Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean, mandatory cleaning and mopping of stall at end of each shift.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
- Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, safeguarding of customer information, etc. Please refer to the Employee Handbook for further detail.
- Complete all required HR training modules in KPA
- Complete all required certification courses respective to position.
- Maintain a valid driver’s license and immediately inform management of any changes in its status.
- Maintain a professional appearance, along with a high level of personal grooming, hygiene, and uniform appearance. See Employee Handbook for more detail.
MARGINAL DUTIES
In down time, assist others in the service department or perform other duties as directed by management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- No prior experience or training.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- One year certification from college or technical school; or three to six months related experience and/ or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
- Valid Driver's License, with insurable driving record is a must.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job or to require that additional of different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments).
I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- On-the-job training
- Paid training
- Professional development assistance
Experience level:
- 1 year
- No experience needed
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Automotive service: 1 year (Preferred)
Language:
- Additional Languages (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person