MacArthur Medical Center in Irving is expanding! We are seeking a friendly and professional Medical Receptionist to join our Patient Services team. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service to our patients as well as the rest of our organization. We practice medicine with our core values in mind: Compassion, Integrity, Teamwork, Innovation, and Excellence. Compensation is commensurate with experience.
Experience/Qualifications:
- 1+ current & consecutive years of Medical Receptionist experience preferred but not required
- Experience with electronic health record systems a plus)
- Proven customer service experience
- Proven team player
- Excellent organizational and time management skills
- Attention to detail and ability to multi-task in a fast paced environment
- Strong verbal and written communication skills
- Bilingual (Spanish) highly preferred
- Commitment to maintaining patient/customer confidentiality
Roles and Responsibilities:
- Greet and check-in/check-out patients, ensuring a positive and welcoming experience
- Providing patient support for pre-registration
- Assist team members with insurance verification
- Managing copays or out of pocket responsibilities from patients
- Upholding office policies and front office procedures
- Ensure steady workflows and uninterrupted service to patients
- Following daily protocols and staying in contact with direct supervisor
- Liaise with staff and medical providers to solve schedule challenges or patient issues
- Other duties as assigned
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person