We have a great career opportunity for a "Dental Front Desk" in West Flagler (Miami) ! There is great growth potential in our office!!
This is a great opportunity for a Dental Front Desk professional with proven knowledge of the Dental Front Desk full cycle experience. The candidate must have a very welcoming professional character, image, and must be able to be energetic, quick learner, multi-tasker and able to provide great customer service to all patients, visitors, internal staff members and doctors.
Below are the key requirements and responsibilities:
- Greeting and welcoming patients to the practice with a positive attitude.
- Energetic, positive attitude always, quick learner, takes constructive criticism well without getting defensive.
- Excellent experience with Customer Service is required.
- Fully bilingual is required (English/Spanish) with verbal, written, and strong communication fluency and accuracy.
- Previous experience in handling all Dental Front Desk duties in General and Specialty Dental Office.
- Experience with Dentrix software is required.
- Experience with Dental Insurance (PPO, Medicare, HMO, and Fee for Service), verifications, billing and claims.
- Answer all incoming calls with proper screening techniques and assistance.
- Scheduling patients, follow-ups, re-calls, or canceling appointments with strategy and consistency, always making sure that the day is productive.
- Able to multi-task while maintaining an organized work area.
- Must be able to work quickly and ALWAYS check for accuracy before finalizing tasks.
- Maintain and manage all patient records in compliance to HIPAA standards and regulations, also with knowledge of OSHA standards and maintain OSHA records accurately.
- Assist patients to fill out information forms accurately, verifying & updating all information into system.
- Collect and receive patient payments correctly at time of treatment.
- Follow all office protocols, policies and procedures correctly and consistency.
- Use initiative, able to complete all tasks without being told what to do.
- Use proper judgement and able to make Front Desk decisions while communicating with the Doctor.
- Must always communicate clearly with all staff members and work in a team environment.
A top-performing Dental Front Desk will perform all duties in a manner that ensures top efficiency, productivity, and running a successful dental practice.
We look forward to meeting you!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Can you begin working ASAP?
- Are you able to work 1 Saturday per month? Although not required do you know how to read dental xrays and do you know all the teeth numbers and dental codes?
Experience:
- Dental Front Desk: 3 years (Required)
- Dental Insurance - PPO, HMO, Medicare: 3 years (Required)
- Dentrix Software: 3 years (Required)
- Dental Assisting: 2 years (Preferred)
- Dental terminology: 3 years (Required)
Language:
- Excellent English and Spanish (verbal and written) (Required)
Work Location: In person