West Chester dental office is looking for an amazing, long-term, and committed individual who is driven and self-motivated to join our dynamic team full time! As an office, we strive to provide the best care possible for our patients, and the receptionist/insurance coordinator plays a big role in this goal!
MUST HAVES for this role include 1+ years of dental office experience, Eaglesoft and insurance billing knowledge, being a problem solver, fast learner, willing to take initiative, ability to work well independently and in a team setting.
Duties include (but are not limited to):
- Insurance knowledge, including patients benefits and claim processing.
- Self-motivated and have the ability to effectively multitask in a fast-paced environment with the utmost attention to detail
- Responsible for creating dental insurance claims the day services are rendered. Follow up on unpaid insurance claims.
- Ability to answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
- Ensures patient paperwork and insurance is updated by the patients and is into the patients account in a timely manner.
- Greet and check patients in and out.
- Presentation of treatment plans and ability to explain insurance downgrades, and financial responsibility.
- Verify patient insurance benefits and input the correct information prior to the actual appointment scheduled.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Eaglesoft: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
- Dental office experience: 1 year (Required)
Work Location: In person