Office Manager
Office manager would be responsible for all administrative functions to include but not limited to the following:
· Answering all incoming phone calls.
· Working with customers to schedule estimates.
· Entering all leads into our CRM system.
. Ensuring that the estimators are providing signed customer paperwork, and it is entered into CRM including, Terms of Service, Cancellation and Rescheduling, and Deposit information.
. Ensuring that the estimators are providing all required pictures of the customers project prior to scheduling work and the pictures are attached to the work orders for the technicians.
. Making sure the technicians have provided before and after pictures of the work they have completed for payment on their projects
· Scheduling all work for our technicians and moving jobs as applicable.
· Preparation and closing of all work orders.
· Applying payments to open invoices
· Preparation of payroll weekly for General Manager review
· Customer service
· Assist with advertising and marketing efforts to generate leads.
· Assist with Social Media Marketing (Facebook, Instagram, Twitter)
Qualifications:
· High School or associate degree
· Relevant Job Experience along with CRM experience
· Passion for helping customers.
· Ability to project a positive and professional image to callers and visitors.
· Ability to work as a team player.
· Commitment to keeping techs on jobs by maintaining a full work schedule.
· Solid computer skills to include the MS-Office products and Exchange.
· A good sense of humor is preferred.
Other Considerations:
· Position is full time.
· Monday – Friday 8:00 am to 5:00 pm
· Dependable attendance and punctuality are critical job requirements.
· Holiday pay and personal days are provided.
· Position offers health, dental, vision and 401K benefits.
Job Type: Full-time
Pay: $36,500.00 - $38,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative experience: 2 years (Required)
Work Location: In person