WHAT YOU'LL BE DOING
. Perform necessary steps to insure invoices are paid within stated terms and documenting collection efforts in corresponding customer files
. Reviews daily invoices and ensures they are delivered to customers within the established guidelines
. Contact customers regarding aged invoice problems for rectification and collection
. Verifying validity of account discrepancies by obtaining and investigating information from sales, service departments, and customers; as well as reconciliation of customers' statements
. Regular interface with cross-functional Operations teams
. Resolving valid or authorized deductions by entering adjusting entries
. Resolving collections by examining customer payment plans, payment history, credit line
. Escalates and notifies AR Manager and Department Managers in a timely manner of any disputes or invoicing issues.
. Process email requests
. Reconcile General Ledger cash accounts
. Assist in researching unidentified receipts with the bank and or customer
. Provide customer service to both internal and external customers
. Assist with internal and external audit inquiries