Inside Sales Representative – DSS Group, LLC
About Us
We are a leading material provider in the scaffolding industry, committed to timely customer service and material availability. Our company offers innovative scaffolding solutions to a wide range of clients in the construction and maintenance sectors. We are expanding our team and looking for a dynamic and driven Inside Sales Representative who thrives in a fast-paced environment and is passionate about sales and customer service.
Job Description
An Inside Sales Representative will act as customer support for new/existing clients, online sales, telephone inquiries, etc., and is responsible for handling the entire order process from beginning to end, including quote, order, invoice, shipping, and follow-up. In addition, he/she will be responsible for processing credit card/cash purchases and facilitating pickups/deliveries. They will contact leads provided by direct supervisors and report back information learned during calls.
Job Responsibilities
- Learn basic inside sales duties; process all internet and walk-in customer orders (as needed).
- Service online purchases and accounts.
- Continuously improve relationships with clients and maintain the DSS reputation of top-notch customer service.
- Understand customer needs and requirements to propose solutions that meet their needs.
Qualifications
- Experience using CRM systems and Microsoft Office.
- The inside sales representative will be required to have the ability to perform basic administrative tasks within our ERP system – and have knowledge of computer software programs including, but not limited to, Microsoft Excel, Word, etc.
- Have good time management skills and the ability to stay on task.
- Once trained, the sales representative must learn to communicate knowledge of major scaffold components and product lines commonly used within the United States.
Compensation
- A competitive salary with a performance-based quarterly bonus structure.
-Opportunities for professional growth and advancement.
- A supportive team environment that values communication and resourcefulness.
Office Location
6059 S. Loop East
Houston, TX 77087
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- No experience needed
- Under 1 year
Supplemental pay types:
- Commission pay
- Quarterly bonus
Weekly day range:
Work setting:
Experience:
Ability to Commute:
- Houston, TX 77087 (Required)
Ability to Relocate:
- Houston, TX 77087: Relocate before starting work (Required)
Work Location: In person