Todos Juntos Learning Center is a dual-generation learning center that serves Central Texas’ immigrant and refugee communities. Todos Juntos, which means “Everybody Together,” is the foundation for our future. Through our model, we work with children and parents simultaneously, building them up together, to create meaningful learning experiences and opportunities for the whole family. We are founded and led by a Latina while 89% of our staff identify as Hispanic and/or Latina. We seek to hire ESL graduates and/or people with lived experience as immigrants or children of immigrants.
Todos Juntos Learning Center is seeking to hire a Family Case Manager to help support our Saludables Juntos Program in order to expand and increase the depth of services we offer our families. We are looking for someone who thrives in a fast-paced (and fun!) environment, learns quickly, thinks creatively, communicates well, and excels at helping people creatively and compassionately solve problems.
Why work at TJ? At Todos Juntos we can promise that you’ll work as part of a committed and diverse team that prioritizes integrity and transparency, and values equity, relationships, and culture. We pride ourselves on being a family-focused organization that strives to create an environment where working parents can thrive and develop. The person who fills this role will have many leadership and growth opportunities, as well as contribute to building and improving our programs. This position will have in-person responsibilities as well as work from home opportunities.
Job Title:
Family Case Manager
Reports to: Saludables Juntos Program Coordinator
Primary Purpose/Function of Position:
The Todos Juntos Family Case Manager will support the Saludables Juntos Program at Todos Juntos, which houses our wraparound and health-centric initiatives. They will work closely with our Programs team and early childhood education (ECE) students and families to help ensure each family has access to the resources they need to thrive in learning and in life. This person will be passionate about taking strengths-based approaches to help families get to where they want to be.
The Family Case Manager is responsible for:
- Case management (about 75% of time) for identified ECE students,.
- Communication with parents of ECE students regarding their child’s case, any subsequent referrals, and explanation of situations of abuse and neglect that parents need to understand.
- Coordination and facilitation of health-related activities and events for students as needed.
- Provide support services such as making referrals, developing individual service plans using assessment results, and crisis intervention with the goal of identifying service needs and implementing plans to meet those needs.
- Complete Family Needs Assessments to locate, match, and manage external resources & services to meet students’ needs.
- Build relationships within the Central Texas community and maintain positive partnerships with external organizations.
- Opportunity to supervise Social Work intern(s) from local universities.
- Complete timely documentation, evaluations, and data reporting as required.
- Other duties as assigned.
Qualifications:
- Fluency or high proficiency of Spanish required, knowledge of Burmese highly desirable.
- Bachelor’s degree in social work, human services or related fields, Social Work degree(s) highly preferred.
- Knowledge of local, state, and federal laws and regulations that govern the administration of agency programs.
- Minimum of one year of professional experience working with immigrants and refugees adults or youth in providing either direct service or case management services.
- Demonstrated cultural competence when engaging with diverse audiences including students and families, TJ staff, volunteers, and community partners.
- Valid Texas driver’s license & access to reliable transportation.
- Must be eligible to work in the United States.
Preferred knowledge, skills, and abilities:
- Experience working with Austin Community College (professionally or as a student).
- Experience working with Apricot (Social Solutions) CRM software and Google Suite.
- Knowledge of Central Texas nonprofit sector and government agencies–specifically community resources including healthcare, mental healthcare and basic needs for children.
- Experience in the application process of government assistance programs such as SNAP, WIC, Medicaid, CHIP, TANF, etc.
- Comfortable with routinely shifting demands.
- Ability to work independently while functioning effectively as a member of a larger team.
Hours:
Part-time employee with opportunity to expand to full time in the future. Starting at. 32 hours per week, Monday through Friday, 8:30 am to 3:00 pm. Occasional evenings and weekends. This role is a majority in person role at our offices with the opportunity to work remotely on occasion and/or as needed..
Compensation:
- Hourly employee: $20.80 per hour
- Comprehensive healthcare benefits including medical, dental and vision and 100% premium coverage by Todos Juntos.
- $25 monthly cell phone stipend
- Four weeks (Thanksgiving, Winter, Spring Break) holiday pay, for a total of 26 paid holidays per year.
- 10 days flexible PTO.
- Mileage reimbursement ($0.67/mile).
- Hybrid work environment.
- Up to $500 annually towards professional development and support, pending a one year commitment to TJ.
Worksite:
409 West Ben White Blvd, Austin, TX 78704 and remotely as approved by the Programs Director.
Equal Employment Opportunity Policy
Todos Juntos Learning Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Part-time
Pay: $20.80 per hour
Expected hours: 32 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Patient demographics:
Schedule:
- Day shift
- Monday to Friday
Experience:
- Social work: 1 year (Required)
Ability to Commute:
- Austin, TX 78704 (Required)
Ability to Relocate:
- Austin, TX 78704: Relocate before starting work (Required)
Work Location: In person