Job description
Job Title: Part Time Retail and E-commerce Fulfillment Associate at Smalls Discount Store in Henrico, Virginia
Location: Smalls Discount Store, 7578 W Broad St, Henrico VA 23294
Position Hours: Thursday through Sunday Open to Close
About Us:
Smalls Discount Store is a locally owned and operated small business. We sell a large array of unique general merchandise from lost and unclaimed mail.
At our company, we are committed to selecting only the most outstanding candidates to join our team. We firmly believe that the key to a highly effective and successful team lies in having Grade A individuals who bring their work ethic, and dedication to the table. If you are looking for coworkers to match your energy and complete tasks together as a team, apply to work at Smalls!
Job Overview:
As a Retail and E-commerce Fulfillment Associate, we are looking for someone who will pull and package items sold on eBay at the start of each shift followed by photographing items that we will sell online. Once shipping and photographs are done you will assist in the retail store.
During your shift on the retail side tasks would include, stocking, cashiering, maintaining store cleanliness, shelf organization, and most importantly customer assistance. Most staff assists with pricing items throughout the day as needed, which is very similar to pricing for a thrift store environment.
On occasion when new inventory arrives you may be asked to assist with other critical tasks related to item processing like sorting items into their categories.
We are seeking candidates who possess excellent communication skills, both when interacting with team members and management. You should be able to effectively express ideas, share information, and actively participate in discussions. Moreover, we value individuals who can take ownership of their responsibilities, demonstrate accountability, and consistently take initiative. We welcome proactive individuals who are eager to take the lead, identify opportunities for improvement, and bring innovative solutions to the table.
Key Responsibilities:
- Pull and Package items for shipping via USPS/Fedex/UPS
- Photograph items for online listings
- Efficiently price, stock and organize merchandise on shelves to enhance the shopping experience
- Skillfully operate the cash register and handle customer transactions with a friendly demeanor
- Maintain a clean and inviting store environment, ensuring a pleasant visit for all shoppers
- Accurately sort and price incoming inventory to keep our selection fresh and attractive
- Engage with customers, offering assistance, and fostering a positive shopping journey
- Experience various roles within the store to gain comprehensive knowledge of operations
- Provide valuable feedback on products, inventory, and general concerns to store management
- Demonstrate initiative both independently and as part of a team in a fast-paced setting
- Other duties as assigned
Requirements:
- Previous experience packaging items is a must.
- Previous experience selling on eBay is a must.
- Familiarity with pricing a wide range of products, particularly in thrift, second-hand shops, or flea markets is ideal- Using Google Lens and Barcode Scanning Apps for research
- Exceptional communication and customer service skills to connect with our customer base - You MUST greet customers and converse with regulars
- Strong organizational skills and keen attention to detail for effective store management
- Willingness to work a flexible schedule, including weekends and some holidays
- Knowledge of Google Drive, Excel, and Word Documents
- Excellent knowledge of the internet, Google, website browsing and technology usage like Google Chats, being on a computer, using a tablet or mobile device.
- Must be able to lift 50+ pounds
- Must be able to stand, bend, squat, lift and be mobile most of the day
Why Join Smalls Discount Store?
- Be part of a dynamic and expanding team in a unique retail environment, as one of the few independently and locally owned discount stores in the area
- Gain diverse experience through rotational roles and responsibilities
- Enjoy opportunities for growth and professional development within the company.
If you are passionate about second-hand retail and want to be part of a team where each and every coworker is a hard worker, we'd love to hear from you. Apply now to become a valuable member of our team at Smalls Discount Store in Richmond, Virginia.
Position Type: Part-Time
Average Hours: 22-35 Hours a week
Starting Wage: $13.00 - $20.00/hr based on experience with consideration of pay increases at the 90 and 180 day mark based on performance.
Education and Experience:
- High School Diploma or equivalent preferred. High School students can apply.
- Prior work experience in a retail/discount/second-hand environment is preferred.
- A combination of education and experience providing equivalent knowledge
- Servers/hosts from the food industry welcomed to apply without retail experience
Expected Work Hours:
Thursday/Friday/Saturday/Sunday
Store hours are 10 am - 7 pm on weekdays, 11 am - 8 pm on Saturdays, and 11 am - 6 pm on Sundays.
We require that all employees are vaccinated against COVID-19.
About Smalls
Smalls Discount Store is a locally owned and operated small business in Richmond, Virginia, dedicated to providing a unique and enjoyable shopping experience. Our team is small but highly motivated, with management that genuinely cares about our employees and customers.
We meticulously curate a diverse inventory of new and smaller items, ensuring that our customers always find something they love at an affordable price. At Smalls Discount Store, we are committed to supporting our local community and fostering a friendly and inclusive environment for all.
As a small business, we value each team member and believe that everyone brings something valuable to the table.
Job Types: Full-time, Part-time
Pay: $13.00 - $20.00 per hour
Expected hours: 22 – 35 per week
Benefits:
- Employee discount
- Opportunities for advancement
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- No nights
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have a license and a personal vehicle?
- Do you have experience with packaging items to be shipped? If yes, describe your experience.
- How would you describe your ability to talk and communicate? Can you have discussions with all kinds of customers and overall have a friendly demeanor? Or do you prefer to not speak up at all?
- Is there anything you would like to share that you feel makes you an asset at Smalls?
- What days and hours are you looking to work? This position includes weekends but other days can be flexible.
- Please list a few reasons you feel why you did not succeed at your previous job and let us know what you are hoping is a positive change where you to work at Smalls
Work Location: In person