The Dental Office Manager we hire will have a minimum of 2-3 years' experience managing a dental office; knowledge of insurance; exceptional customer service skills; and preferably multi-specialty office experience. We offer a competitive salary, plus benefits!
Responsibilities:
The following office manager duties are noted; however, other duties may be assigned:
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll, accounts receivable reports and invoice processing correctly and within deadline.
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
- Continually works towards building and sustaining a joined leadership work environment with doctors.
- Performs other duties as assigned.
Qualifications:
Education & Experience
- Must have management/supervisory experience within a dental office, prefer 2-3 years
- Must have experience working in a dental, medical office required
- Must have experience in insurance
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Dental Management: 2 years (Required)
Ability to Relocate:
- Worcester, MA 01609: Relocate before starting work (Required)
Work Location: In person