Position Purpose:
The Product Operations Analyst takes an outcome-based approach to driving business growth through the deployment of configurable technology features that address specific business needs. This individual collaborates closely with various stakeholders to understand their challenges and leverages data-driven insights to refine and improve customer-facing functionality. The goal is to improve both customer and business outcomes through tailored technological solutions.
Key Responsibilities:
Direct Manager/Direct Reports:
-
Reports to Senior Manager.
-
This position has no direct reports.
Travel Requirements:
-
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
-
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
-
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
-
Overnight travel less than 10%
Minimum Qualifications:
-
Must be eighteen years of age or older.
-
Must be legally permitted to work in the United States.
Preferred Qualifications:
-
Bachelor's degree preferred.
Minimum Education:
-
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
-
No additional years of experience
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
-
Familiar with the Internet, web marketing, and online user experience concepts, practices, business models, and programs. Consulting/advisory skills Able to work with internal/external clients to develop and execute programs that meet business objectives. Strong analytic skills including but not limited to financial analysis and budget management. Capacity to understand technical products and concepts. Experience with Web analytics software.