Title: Inside Sales - Account Manager - Japanese / English Bilingual
Salary: 60-100K (Non- Exempt or Exempt, DOE)
Location: Los Angeles, CA
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Duties/Responsibilities:*
- Develops and maintains relationships with existing clients.
- Inputs, updates, and maintains order and invoice data within the company system.
- Provide commercial invoices to clients.
- Prepares documents and forms to move goods efficiently through import and export steps and procedures.
- Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.
- Schedules shipments to ensure delivery by promised deadlines.
- Answers clients’ questions about products, deliveries, and payments.
- Resolves delivery problems and works on clients’ needs.
- Answers inquiries from clients concerning products, delivery, and the industry at large.
- Provides information, quotes, credit terms, and other bid specifications to clients.
- Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.
- Collaborates with suppliers to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
- Periodically prepares and reports results, status of accounts, and leads to manager.
- Collects data, interprets trends, and provides reports.
- Applies knowledge of the field and product features to match products to the needs of clients.
- Performs other duties as assigned.
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Required Skills/Abilities:*
- Proficient in speaking, writing, and reading English AND Japanese.
- Excellent verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Excellent sales and negotiation skill
- Knowledge of shipping regulations and policies (preferred)
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Education and Experience:*
- Prior experience preparing customs and shipping documents preferred.
- Sales experience in the Trading, Wholesale, or Food industry. (preferred)
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Physical Requirements:*
- Prolonged periods of sitting at a desk and working on a computer.
- Travel to meet with clients or suppliers will be required on occasion.
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To apply, please email to htakami@pasona.com.*
Pay: $60,000.00 per year