Position Title: Member Relations Coordinator
FLSA Status: Non-Exempt
Job Code: Full Time : Will include some weekends, evenings and/or early mornings
Our Mission: The Beatrice Area Chamber of Commerce advocates for our members and collaborates with other organizations to strengthen, sustain and grow our local culture and economy.
Summary: Assist in the successful implementation of the Chamber’s annual program of work by providing high-level support, completing required tasks in the membership services, financial or communications areas. Work with various committees and volunteers to meet the Chamber’s plan of action to support its business community. Ensure effective office operation and coordination of activities with investors and the public to provide quality customer service while completing the Chamber’s mission. Areas of work assigned will include a variety of duties from the following areas and other duties as assigned.
Membership Duties
- Develop and maintain relationships with Chamber members and prospective members
- Develop, implement, and maintain membership growth and retention plan
- Coordinate and administer effective means of contacts with current and potential members, to include: membership drives, visits and appointments, ribbon cuttings, coffee calls, etc.
- Develop and maintain collateral material necessary to benefit members, encourage membership retention and recruitment, and communicate membership benefits to current and potential members
- Coordinate with Executive Director and Administrative Coordinator to develop and execute a dependable process to handle memberships whose accounts are not in good standing
- Develop and implement system of promotion and recognition for members
- Assist with sales of non-dues revenue to include: Chamber Directory, newsletter advertisements and inserts, online promotions, etc.
Marketing Duties
- Collaborate with Executive Director to implement marketing plan and promotions
- Provide primary staff coordination to develop, create, implement, and maintain content for website www.beatricechamber.com
- Provide primary staff coordination to develop, create, implement, and maintain content for traditional and social media presence for Beatrice Area Chamber of Commerce, collaborating with Executive Director and other staff members
- Assist in development, production, and distribution of publications for Beatrice Area Chamber of Commerce as appropriate. Publications may include: Chamber Directory, electronic newsletter, printed newsletter, videos, etc.
Events, Committees, and Projects
- Serve as lead staff in a number of committees or events that are outlined by the Board of Directors in the annual program of work.
- Support Executive Director in communications with membership and Board of Directors
- Attend and participate in assigned workshops and conferences
Office Operations
- Assist with greeting visitors, answering incoming calls, routing calls, directing callers to outside sources, providing information to and getting information from incoming callers
- Coordinate activities including scheduling meeting room spaces, notices, agendas, RSVP’s and lunches as needed
- Assist customers with Chamber Check orders as needed
- Assure that the general office and lobby areas are clean and presentable
- Be alert to things that need to be done and, without being asked, take initiative to see that they are done
Knowledge, Skills and Abilities
- Possess strong customer service and communication skills (written and oral)
- Team player who can also work independently
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Proficiency in Microsoft Excel, Microsoft Word, (and/or Google Docs) and Outlook
- Ability to analyze and prepare documents, reports, and correspondence
- Ability to process and handle confidential information with discretion
- High school diploma or equivalent required; Associates Degree in related field preferred
Wage Range:
$36,000 - $39,000 annually
Benefits:
- Positive, Team-Based Work Environment
- PTO Accrual (15 days)
- Paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Thanksgiving Friday, 1/2 Day Christmas Eve, Christmas Day, 1/2 Day New Year's Eve)
- 3% Retirement Contribution Match (after six months)
- Cell Phone & Mileage Reimbursement
- Short Term/Long Term Disability Insurance & Life and Accidental Death/Dismemberment Insurance paid by employer
Performance Evaluation:
The performance evaluation by the Chamber’s Executive Director with input gathered from the Chamber Board of Directors.
To Apply:
Interested candidates should email cover letter and resume to Angie Bruna, Executive Director. Position will be open until filled.
View full details here: https://nebraska.beatricechamber.com/jobs/info/non-profit-and-social-services-member-relations-coordinator-3902
Job Type: Full-time
Pay: $36,000.00 - $39,000.00 per year
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
Shift:
Weekly day range:
Work setting:
Work Location: In person