We are seeking a Bilingual Customer Service Associate to join our team. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional customer service and support to our English and Spanish-speaking customers. (THIS IS NOT A SALES POSITION)
-You will be answering Inbound and outbound calls, chat and emails.
- Assist customers with inquiries, concerns, and requests
- Provide product information and resolve any issues or complaints
- The work hours are Monday through Friday.
- Maintain accurate and detailed customer records through data entry
- Analyze customer needs and recommend appropriate solutions
- Ensure excellent phone etiquette and professionalism in all customer interactions
Requirements:
- At least 2 years customer service experience.
- High school degree or GED.
- Legally able to work in the US and can pass a background check
- Able to speak English proficiently.
- Located in Georgia.
- Fluent in both English and Spanish (verbal and written)
Do you meet these requirement? IF SO, WE ARE SEARCHING FOR YOU!
Apply today to join our team as a Bilingual Customer Service Associate!
Job Type: Full-time
Pay: $16.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
Shift:
- Day shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person