Job Title: Receptionist
Reports to: Assistant Retail Manager
Location: Arizona
Join our Team! Marigold is looking for a Receptionist to manage our front desk daily and to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first point of contact for our dispensary. Our Receptionist’s duties include welcoming guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests in a warm and friendly manner and answer any questions visitors have
- Answer and direct phone calls in a polite and friendly manner
- Direct customers and patients to the appropriate Cannabis Consultant
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform clerical receptionist duties such as accurate data entry
- Willing to learn and become well-educated on all products carried at location
- Perform other related duties to meet the ongoing needs of the business
Requirements and skills
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., computers, tablets)
- Professional, outgoing, and engaging attitude
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Customer service attitude
- Strong work ethics
- Organized individual
- Team player, professional and adaptable
- Punctual with strong attendance history
Required:
- Must be 21 years of age or older
- Must have excellent communication skills and a customer-focused attitude
- Excellent presentation skills, friendly, outgoing
- Comfortable within a dispensary environment
- Long periods of prolonged sitting
Preferred:
- One year of customer service experience.
- Proven work experience as a Receptionist, Front Office Representative, or similar role
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you 21 years of age or older?
Experience:
- Customer service: 1 year (Required)
- Receptionist: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person