Position Overview:
We are seeking a motivated individual to join our team as a Customer Service Representative and delivery driver. In this dual role, you will be responsible for providing excellent customer service and support as well as ensuring the accurate and efficient delivery of medical supplies to our customers.
Key Responsibilities:
- Provide exceptional customer service, including calling customers to confirm orders, answering customer inquiries, resolving issues, and ensuring customer satisfaction.
- Checking patient insurance eligibility
- Safely and responsibly operate company vehicles to deliver medical supplies to various locations.
- Follow established delivery routes and schedules to ensure timely deliveries.
- Verify and confirm delivery contents with customers, obtaining necessary signatures and documentation as needed.
- Maintain delivery vehicles in good working condition and report any issues or maintenance needs promptly.
- Ensure accurate picking and packing of orders.
- Assist with inventory management and stock replenishment as necessary.
- Uphold company policies and procedures regarding safety, confidentiality, and professionalism.
Qualifications:
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Previous experience in delivery driving and/or customer service preferred.
- Knowledge of medical supplies and equipment is a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to lift and carry heavy packages as needed.
- Basic computer skills for order tracking and communication purposes.
Benefits:
- Competitive salary
- Health insurance benefits
- Paid time off and holidays
- Opportunities for career growth and development
- A supportive and inclusive work environment
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Paid training
Day range:
Experience level:
Shift:
Ability to Relocate:
- Morton Grove, IL 60053: Relocate before starting work (Required)
Work Location: In person