We are seeking a Front Desk Receptionist to join our team. The ideal candidate should have excellent organizational skills, be customer-oriented, and proficient in office tasks. This position offers the opportunity to be the first point of contact for our organization.
**Responsibilities:**
Insurance verifications and follow up via phone calls and correspondence to provide pre-estimates of services.
* Collection of co-payments and any fees for service: Updating transaction
history.
* Monthly tracking of unpaid claims, patients past due balances, and budget plans scheduled.
* Proficient in multiple computer systems (Microsoft Word, Powerpoint, Excel) : Proficient in multiple dental systems, including,
but not limited, to Dentrix..
* Arrange proper appointment lineup for doctors, hygienists, and specialists.
* Scheduling appointments to meet or surpass production goals.
* Answering any questions or concerns patients may have regarding their treatment plan.
* Greeting all patients as they enter to ensure a welcoming environment; Checking patients in/out;
* Working recall/inactive call list to make sure we maintain a great patient base while continuing to expand and grow with new patients.
* Follow-up care calls to patients the day after any major treatment has been completed to assess how they are feeling post-
procedure.
**Qualifications:**
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite, Dentrix.
- Hands-on experience with office equipment (e.g., printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Nice-to-Have Skills:
- Experience with computerized systems for order entry
- Knowledge of medical receptionist procedures
- Familiarity with phone systems and phone etiquette practices
This position offers a competitive salary along with opportunities for growth within the company. If you are a detail-oriented individual with excellent customer service skills, we would love to have you join our team as a Front Desk Receptionist.
Job Type: Full-time
Pay: $18.82 - $19.48 per hour
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Kew Gardens, NY 11415 (Required)
Ability to Relocate:
- Kew Gardens, NY 11415: Relocate before starting work (Required)
Work Location: In person