The Operations Manager will mange our company’s on daily basis . You will directly manage a team of AP and AR professionals as well as daily operations and Credit to ensure and maintain the overall efficiency of our Company Operations .
Your Primary duties will include managing and Motivating your team , as well as mediating client disputes and resolution of issues. We expect you to lead all the departments with extreme efficiency and document all the company policies and procedures and enforce it .
Supervisory Responsibilities:
- Manage the day-today operations and make sure we have a healthy aging
- Manage the collections , demands and applying payments .
- Participates in the hiring and training of departmental managers.
- Organizes and oversees the work and schedules of departmental managers.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
- Deal with Client Disputes and legal issue along with company corporate attorney’s
- Handle the relationship with our Bank and be on top of audits and Daily BBR
- Potential to assume increased responsibilities.
Duties/Responsibilities:
- Oversees the daily administration of the organization by implementing policies, procedures, and programs.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement. Reviews, analyzes, and evaluates business procedures.
- Maintaining the trend in the Company and manage the growth and minimize the bad Debt .
- Implement and improve the Internal Controls to protect the company from Frauds or buying bogus receivables.
- Implements policies and procedures that will improve day-to-day operations.
- Inquire and effectively communicate account status with customers and internal departments .
- Communicate with customers to work out payment arrangements and/or escalate collections efforts.
- Review Financial information compared to client with each portfolio Manager.
- Ensure receipt and review of client and customers compliance items ( i.e. ,Financials , payables , etc ..)
- Review trend performance with each portfolio manager
- Manage/approve reserves with portfolio Managers
- be the final approver on the bank for daily fundings.
- Get with accounting on daily basis to pull bank reports and provide reporting and cash posting details
- Get with accounting on cash flow analysis and managed the line of credit with Lenders to maintain adequate daily cashflow for daily funding.
- Manage term loans exposure and equipment financing and establish debt to income rations to approve or decline the loan requests .
- Attend the Weekly credit committee meeting to approve /decline increase houseline limits and/or discuss the concentrations .
- Oversees AP , AR, and Credit departments, ensuring each is reaching goals set by departmental and company leadership. Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
- Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
- Improves customer service and satisfaction through policy and procedural changes. Maintain and grow relationships with clients .
- Work with sales to oversea growth of customer accounts
- Set customers up for success by working with sales team for smooth transition of Prospect from underwriting to onboarding
- Leads coordination and integration of efforts among operations, Collections, Accounting, credit , underwriting and customer service divisions to produce smoother workflow and more cost effective business processes.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Bachelor degree .
- 10 + years of progressive Operations and Management experience.
- A proven track record of success in leading profitable financial operations for a complex enterprise.
- Exceptional relationship building skills with all levels of the organization.
- Proactively identify and address critical problems and issues, bring them forward and work to find solutions for them. A self-starter
- Thorough understanding of practices, theories, and policies involved in business and finance.
- Superior verbal and written communication and interpersonal skills.
- Superior managerial and diplomacy skills.
- An individual who is comfortable with being held accountable for achieving results, and who can instill accountability in others.
- Understands the many facets of financial and other corporate risks with proven capability of managing them.
- Potential to assume increased responsibilities.
- Unwavering ethics and integrity with a personal values system consistent.
- Extremely proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Education:
Experience:
- Logistics and Transportaion: 5 years (Preferred)
- Operations management: 10 years (Required)
Language:
- both English and Spanish (Required)
Work Location: In person