The Sanctuary Hotel is an award-winning boutique hotel strategically located in New York City’s famous Midtown and Theater District. The hotel is an oasis of elegance and luxury and boasts 4 restaurants including a private dining room and 2 rooftop restaurants, sushi, and American cuisine.
Role Description
We are seeking a Full-Time motivated and experienced Sales and Marketing Coordinator to join our team based at The Sanctuary Hotel. As a full-time coordinator, you will be responsible for handling multiple properties and driving sales and group bookings across all properties. This role requires a strong background in hospitality, group sales and marketing, coordination, and client relationship management.
Roles and Responsibilities
- Develop and implement marketing strategies to increase revenue and occupancy across multiple properties.
- Conduct site visits and tours to showcase the properties and amenities to potential clients.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Attend industry events and trade shows to network and promote the properties.
- Work closely with clients to understand their needs and preferences, and ensure all requirements are met.
- Build and maintain strong relationships with clients, ensuring their satisfaction and repeat business.
- Provide exceptional customer service and promptly address any issues or concerns raised by clients.
- Maintain accurate and up-to-date records of activities, and client information.
- Coordinate and prioritize activities and resources across multiple properties.
- Ensure consistent branding and service standards are maintained across all properties.
- Collaborate with property managers to address any operational or service issues.
Requirements
- Bachelor's degree in Hospitality Management, Business, or related field or relevant experience.
- Minimum of two years' hotel experience in hotel sales, front desk, or events department.
- Excellent communication and interpersonal skills.
- Proven ability to manage multiple projects and meet deadlines.
- Proficient in MS Office and event management software.
- Knowledge in Marriott property management system is a plus.
If you are a highly motivated, organized, and customer-focused individual with a passion for hospitality, we invite you to apply for this exciting opportunity.
The Sanctuary Hotel s an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
Note: This job description is intended to provide a general overview of the position and may be subject to change based on business needs.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person