About the job
American Power Electric Supply is the largest stocking MBE certified distributor in the Philadelphia market. We have a 40,000 sqft warehouse within the city limits that supplies the needs of commercial & residential electrical contractors, property managers, hospitals / universities / public schools maintenance departments, and other public sectors. We also have a lively counter business that provides good opportunities for design build applications.
We’re looking for a motivated and dedicated Inside Sales Associate. This position is in our
Philadelphia Branch Office and would report directly to the owners.
Job Responsibilities
- Process orders and assist with customers inquiries over the phone, via email, and at the counter.
- Record and enter orders into computer accurately and efficiently.
- Monitor and quickly communicate problem items and orders to customer.
- Monitor and maintain calling, open order, back order, and trouble queue’s.
- Provides new and current customers with product information including pricing, delivery, inventory stocking, and/or backorder availability functionally equivalent cross matches and value added product information.
- Negotiates and establishes sales quotes based on volume of products purchased and nature of marketplace to effectively offer competitive pricing and ensure the highest profitability.
- Evaluates problem accounts/orders and works with appropriate personnel to develop strategies, tactics and contingency plans to obtain desired market share.
- Additional tasks and responsibilities as assigned including but not limited to warehouse and administrative functions.
Requirements
- High School Diploma or equivalent.
- Strong organizational skills.
- Must have excellent communication and customer service skills.
- Must be detail oriented.
- Knowledge of Eclipse software a plus.
- Must be a self-starter and able to multi-task.
Job Type: Full-time
Paid Training:
Management:
Work Remotely
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- ELECTRICAL WHOLESALE: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person