About us
Forsyth Eye Health and Surgery is a small business in Winston-Salem, NC. We are professional, agile, professional and our goal is to Provide high quality and personalized medical and Ophthalmic care to patients.
Our work environment includes:
- Modern office setting
- Food provided
**Overview:**
We are seeking a Front Desk Manager to join our team. The ideal candidate will have experience in medical receptionist roles, office management, and possess strong computer literacy skills. The ideal candidate is someone who is outgoing, enthusiastic, and enjoys working with patients. Experience in Ophthalmology and billing/insurance is a plus!
**Responsibilities:**
- Greet and welcome guests in a professional and friendly manner
- Manage all front desk activities including calls, book appointments, manage referrals from other offices, and guest services
- Coordinate with the clinical team to ensure smooth operations and high quality patient care
- Handle customer inquiries and resolve issues promptly
- Oversee office cleanliness and organization
**Qualifications:**
- Proven experience as a Front Desk Manager or similar role
- Familiarity with medical receptionist or medical office procedures
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Experience in Ophthalmology or Optometry office is a plus
If you are a detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Winston-Salem, NC 27103 (Required)
Ability to Relocate:
- Winston-Salem, NC 27103: Relocate before starting work (Required)
Work Location: In person