**Job Title:** Customer Service Representative
**Job Summary:**
HOTWORX Infrared Fitness Studio is the first ever implementation of 3 dimensional training. We combine infrared energy, heat, and isometric postures to help you flush toxins, tone up, and torch calories. Our studio offers 24 hour access and unlimited classes for our members. We have a suite of classes from Hot Yoga to Hot Cycle led by a virtual instructor in a semi private environment, suitable for all fitness levels.
HOTWORX in the North Salt Lake City area is looking to hire the best talent to do PRE SALES, and get the studio up an going!
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and promoting products and services to enhance the overall customer experience.
**Responsibilities:**
- Interact with customers in a professional and courteous manner to provide information about products and services
- Address customer concerns and resolve issues promptly to ensure customer satisfaction
- Utilize effective communication skills to upsell products and services
- Process transactions accurately using POS systems
- Maintain organized stock levels and assist with inventory management
- Collaborate with team members to achieve sales goals
- Stay up-to-date on product knowledge and industry trends
- Light cleaning responsibilities
- Social Media
**Skills:**
- Strong organizational skills to manage customer inquiries efficiently
- Bilingual proficiency in English and another language is a plus
- Experience in sales and fitness a plus
- Ability to upsell products effectively
- Excellent verbal and written communication skills for customer service interactions
- Familiarity with POS systems for transaction processing
Join our team as a Customer Service Representative and embark on a rewarding career where your skills will make a difference. Apply now to be part of our dynamic team dedicated to delivering exceptional customer service.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 20 – 25 per week
Shift:
- 4 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- North Salt Lake, UT 84054 (Required)
Ability to Relocate:
- North Salt Lake, UT 84054: Relocate before starting work (Required)
Work Location: In person