Who we are
Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.
We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.
At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.
What we are looking for
The Professional Services Resident Engineer has a crucial role to the success of the company. Reporting to the Regional Delivery Manager he will work closely with Allot’s customers and internal organizations
What you will do
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Responsible for deploying Allot’s products at our customers which may include testing and working with customer organizations to coordinate maintenance windows and support
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Responsible for execution of proof of concepts, trials, Interoperability Testing (IoT) and demos
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Deliver on-site technical training to partners and customers
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Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
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Stage Allot systems offered to customers in the lab to verify customer use cases and functionality.
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Represent Allot as technical expert in front of Allot’s customers and partners.
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Participate in an on-call shift to support select customers.
Requirements:
What you should have
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3+ years as a Professional Services Engineer in telecommunications or network security companies
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Expert in Linux administration with strong hands-on experience
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Expert in Networking with hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls
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Strong troubleshooting abilities in LDAP, DNS
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Strong hands-on experience in Virtualization such as VMware – ESXi, vSphere and vCenter
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Proven experience with cloud native infrastructure: e.g. KDS, Kubernetes, TKG
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Strong technical troubleshooting capabilities
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Bachelor degree in computer science or equivalent area of engineering study
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Strong written and verbal communications skills
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Service oriented
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Willingness and ability to work irregular hours
Advantages:
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CCNA certified.
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VMware certified.
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3GPP and 5G cellular networks knowledge
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Experience providing service to Tier1 CSPs (Communications Service Providers)
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Experience using Ansible, Python, Linux Bash and other scripting tools like AWK and Perl
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Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)
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Knowledge of Diameter, Radius and Tacacs authentication protocols
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Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies.
Region (Website):
North America