Possible Schedules:
Part Time M, W, F: 7:00am - 12:30pm
Part Time M, W, Th, F: 1:30pm-6:30pm
Full Time M, W, F: 7:00am-12:30, 1:30pm - 6:30pm & Th: 1:30pm-6:30pm
Job Summary:
We are seeking a Front Desk Manager to oversee the daily operations of our reception area. The ideal candidate will be responsible for managing all front desk activities and ensuring a positive customer experience.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using proper phone etiquette
- Manage customer inquiries and provide accurate information
- Coordinate front-desk activities, including check-ins, appointments, and reservations
- Maintain organized and clean reception area
- Assist with administrative tasks such as data entry, filing, and scheduling
- Utilize computerized systems for booking and billing purposes
- Handle customer complaints or issues with patience and professionalism
Skills:
- Proficient in computerized systems for managing bookings and appointments
- Strong customer service skills with the ability to handle various inquiries
- Knowledge of phone systems and handling multiple lines efficiently
- Experience in clerical and administrative tasks
- Excellent proofreading skills for written communications
- Ability to coordinate projects effectively
- Prior experience as a Receptionist is a plus
This position offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. If you possess the required skills and are looking to excel in a Front Desk Manager role, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $19.08 - $20.01 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- No weekends
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Pickerington, OH 43147 (Required)
Work Location: In person