Are you passionate about making a difference in a team-oriented environment? We're seeking an Admin Assistant/Project Coordinator to join our collaborative construction team. This role involves administrative and customer service responsibilities crucial to the smooth execution of our residential and commercial projects. As a key team member, you'll take ownership of tasks while working closely with colleagues to enhance project workflows and customer satisfaction.
ResponsibilitiesProject Coordination
- Collaborate Effectively: Work hand-in-hand with project managers, team leads, and sales to streamline project workflows.
- Ensure Smooth Execution: Coordinate construction projects from start to finish, adhering to schedules and budgets.
- Team Integration: Be an integral part of the team, ensuring everyone is aligned and informed.
Customer Service
- Client-Centric Approach: Handle incoming calls, inquiries, and concerns with exceptional customer service.
- Resolve Issues Promptly: Address customer issues quickly and professionally, maintaining a positive attitude.
Problem Solving
- Proactive Solutions: Utilize critical problem-solving skills to overcome challenges during project execution.
- Adapt and Overcome: Pivot efficiently when unexpected problems arise, minimizing project delays.
Language Skills
- Bilingual Advantage: Spanish language proficiency is a plus, enhancing communication with Spanish-speaking clients and team members.
Backlog Management
- Efficient Task Management: Manage project backlogs efficiently, prioritizing and completing tasks on time.
- Collaborate for Solutions: Work closely with project managers to address delays and implement effective solutions.
Material Purchasing Coordination
- Seamless Coordination: Collaborate with warehouse associates to manage material purchasing and inventory.
- Cost-Effective Procurement: Ensure timely and cost-effective procurement of construction materials.
Crew Coordination
- Organize and Deploy: Coordinate installation and service crews for various projects.
- Meet Project Requirements: Ensure efficient scheduling and deployment of crews.
Qualifications
- Team Player: Proven experience in construction project coordination and management within a collaborative environment.
- Customer Service Excellence: Excellent customer service skills with a client-centric mindset.
- Problem-Solving Skills: Strong abilities to solve problems in a fast-paced setting.
- Bilingual Skills: Proficiency in English; Spanish language skills are a plus.
- Office Proficiency: Ability to work from an office desk and handle incoming calls effectively.
- Material Management: Experience in coordinating material purchasing and managing backlogs is preferred.
- Crew Coordination: Demonstrated ability to coordinate installation and service crews efficiently.
- Self-Starter: Dependable, accepts ownership, and drives personal and team performance.
- Technical Aptitude: Ability to learn and interpret technical and contractual language.
- Organizational Skills: Highly organized with the ability to pivot and prioritize tasks effectively.
Skills, Knowledge, and Ability Requirements
- Independent Work: Ability to work independently and prioritize tasks.
- Communication Skills: Superior communication and interpersonal skills are essential.
- Team Spirit: Desire to be part of a collaborative, supportive team.
- Tech Savvy: Competency with Microsoft Office Suite (Outlook, Word, etc.) and willingness to learn business technology.
- Detail-Oriented: Attention to detail and quality in all tasks.
- Education: High school diploma or equivalent.
- Computer Experience: Previous computer experience recommended; SAGE experience a plus.
- Language Skills: Bilingual (Spanish) a plus.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Project scheduling: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Language:
Ability to Commute:
- Kent, WA 98032 (Preferred)
Ability to Relocate:
- Kent, WA 98032: Relocate before starting work (Required)
Work Location: In person