* FULL REMOTE *
Job Summary
Review estimates to ensure company and client compliance in order to eliminate potential leakage/errors
Essential Job Duties
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Conduct estimate, photo and documentation reviews using standard review process developed by Caliber
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Communicate findings to service advisors for training and compliance improvement purposes
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Identify areas for GP% improvement through report analysis and estimate review
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Reinforce company standards for part selection, vendor usage, labor mix and refinish processes
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Report and track findings for management
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Comply with all Caliber safety rules, policy guidelines and company standards
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Other duties as assigned
Skill/Requirements
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High school diploma or GED
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Minimum 2 years related experience
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Advanced understanding and knowledge of repair process/procedures
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Detailed knowledge of CCC pathways estimating & P-Page logic
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Good verbal & written communication skills
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Must be at least 18 years of age
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Must have a valid drivers license and be eligible for coverage under Calibers insurance policy (Not an excluded driver)
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Multi-tasking; adapts easily to fast-paced environment
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Personable, friendly demeanor with World Class customer service approach to internal and external customers
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Must be able to sit for long periods of time
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Must be able to stand, walk, sit, bend, push/pull, stoop, kneel, crouch, reach or crawl frequently
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Occasionally exposed to fumes, airborne particles, and/or caustic chemicals
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Modest noise levels in this working environment
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Occasionally exposed to hot, cold, wet or humid conditions