We are a primary care practice seeking an experienced front desk office assistant to assist our providers and other care team members in the front office. This candidate must be a team player, dependable, professional, self-motivated, organized, interpersonal, detail-oriented, able to work under pressure, able to multi-task, and possess excellent reading, writing, and oral skills.
*** TEMP TO PERM POSITION, full-time (36-40 hours/week)
Education:
- High school degree or equivalent (Required)
Qualifications & Experience:
- Minimum of 1 year experience working as a front desk office assistant (Required)
- Minimum of 1 year of experience working in a medical office (Required)
- Epic electronic health records system (Preferred)
- Basic understanding of medical terminology and HIPAA compliance (Required)
- Strong computer skills (Required)
- Bilingual in Chinese/English (strongly preferred)
Duties and Responsibilities:
- Greet and check patients in/out
- Answer incoming and routing calls.
- Respond to inquiries and messages in a timely manner
- Schedule appointments
- Register patients and inform patients of office policy/procedures
- Verify insurance eligibility and benefits
- Collect copays/coinsurances and payments
- Maintain and manage patient charts
- Ensure and update accurate patient information
- Process prior authorizations and referrals
- Administrative tasks assigned by provider and other staff members
Salary: Salary is dependent on experience
Hours per week:
Schedule:
- Monday to Friday
- No weekends
Job Type: Full-time
Pay: From $25.00 per hour
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person