Job description
The Dispatcher is responsible for managing, adjusting and completion of the daily Technicians Routes, including but not limited to scheduling, routing of the branch fleet in the most cost effective way possible. The Dispatcher is responsible for maintaining a full technician staff, customer satisfaction, On-Time service.
RESPONSIBILITIES
Work with customer service and sales team to give time frames and availability dates to customers.
Maintain vehicles on a service schedule and deal with any breakdowns in a quick and effective way.
Complete all routes daily
Build trust with the team to maintain the company culture and instill the core values.
Experience delivering exceptional customer service.
REQUIREMENTS
Minimum 4 years previous fleet, routing, dispatch and distribution experience including
previous supervisory experience.
2+ years supervisory experience to include employee relations, performance
management, hiring, training and coaching.
Rate Not-Negotiable
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
Ability to commute/relocate:
- Deer Park, NY 11729: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Dispatching: 4 years (Required)
Work Location: In person
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Experience:
- Dispatching: 4 years (Preferred)
Work Location: In person