Summary
The EVV Manager provides oversight and manages the EVV coordinators and ATC monitors. This includes assisting and supporting management teams with Electronic Visit Verification related tasks and processes.
Essential Functions
- Respond to all communication from members, families, and staff in a timely and professional manner
- Completes payroll admin approval in Spokechoice
- Supervises ATC monitors and scheduling
- Tracks providers that fill in for emergencies and dont need to be present for an ATC monitor. Area manager will let EVV manager who needs to be added to this list
- Assist with EVV-related scheduling tasks
- Responsible for building out all relevant EVV Reports for Coordinators
- Monitor timecards daily
- Monitor provider engagement in timekeeping software engagement (entering times daily)
- Monitor guardian engagement in timekeeping engagement (approving times daily)
- Monitor EVV location issues, daily
- Monitor ATC tasks & HAH data
- Communicate and problem solve EVV/timekeeping software related challenges with
- providers and guardians.
- Traveling as needed throughout the state to resolve EVV related issues with guardians and/or providers.
- Support timekeeping software and EVV-related troubleshooting with management
- Coordinate daily provider schedules (including schedule changes, missed/rescheduled sessions etc.)
- Enter and maintain daily provider schedules
- Communicate timekeeping/EVV-related reports with team leaders
- Monitor and adjust place of service code
- Ability to work a flexible schedule in order to meet timelines
- General office duties including data entry, spreadsheet maintenance and report Generation
- Work as a team member with others to assist with their duties as necessary and able Meeting with providers in-person to assist with troubleshooting
Required Qualifications
- 3 months experience and/or education in the field of developmental disabilities or related. Acceptable experience includes but is not limited to caring for a family member with a disability, previous employment as a provider or a caregiver, a special education teaching degree, paraprofessional certification, volunteering with a disability-related community organization, etc.
- Must be at least 18 years of age.
- Must be able to pass a background check.
- Bilingual
- Must complete and maintain the minimum necessary training classes and required documentation.
- Must be able to acquire and maintain a Arizona Department of Public Safety Level 1 Fingerprint Clearance card.
Required Education and Experience
- High School diploma or GED, Bachelor’s degree preferred
- At minimum one year of DDD industry experience,
- At minimum one year experience in Management
- At minimum one year experience working with EVV process
Benefits
- Competitive Salary & Bonus Opportunities
- Comprehensive Health Benefits
- Retirement Plans
- Generous PTO & Holidays
- Continuous Learning Opportunities
- Employee Support Programs
- Monthly driving Stipend
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (Required)
Willingness to travel:
Work Location: On the road