Job Overview:
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk during the night shift, ensuring guest satisfaction, and performing essential audit functions.
Duties:
- Conduct night audit procedures to verify all accounts are in balance
- Greet guests upon arrival and provide exceptional customer service
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process guest check-ins and check-outs accurately
- Monitor hotel security and respond to emergencies as needed
- Prepare daily reports and distribute them to appropriate departments
- Assist with administrative tasks as assigned
Qualifications:
- Previous experience in hospitality preferred
- Knowledge of night audit procedures is a plus
- Strong customer service skills with the ability to handle various guest situations tactfully
- Proficiency in using phone systems and basic computer programs
- Multilingual or bilingual skills are advantageous
- Excellent phone etiquette and communication skills
Benefits:
- Opportunities for career advancement within the hospitality industry
- Training provided to enhance skills and knowledge
If you are a dedicated individual with a passion for hospitality and possess the necessary qualifications, we invite you to apply for the Night Auditor position at our hotel.
Job Type: Part-time
Pay: $18.00 - $18.01 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Nights as needed
- Night shift
- On call
- Rotating weekends
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90068 (Required)
Work Location: In person