Posting expires: 6/26/24
Salary: $83,602
Purpose of Classification
The Business Manager II is responsible for overseeing the operation of several areas of administrative services for the Office of Safety, Security and Emergency Management (OSSEM). Duties at this level include but are not limited to assisting the department head by performing professional tasks in the areas of human resources, budgeting, planning, and training; representing the department by attending various meetings, training sessions and programs that require presentation for the department; acting as liaison for various occasions; and interacting with the law department as a resource for departmental budget management.
Knowledge of Job:
Knowledge of principles and processes for providing customer and personal service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction; changes. Composes and prepares routine and complex correspondence, letters, memorandums, reports principles and methods for presenting, promoting, and selling plans or services, including marketing and other documents. Skill in persuading people to change habits and behaviors; time management of self and others; using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems; listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Ability to apply general rules to specific problems to produce sensible answers; work on own initiative and be proactive in developing and improving the administrative functions; schedule activities, meetings and/or events; routinely gather, collate, and/or classify data; analyze data utilizing a variety of complex processes; operate equipment using a variety of standardized methods; work with a significant diversity of individuals and/or groups.