DFW local applicants only - work from home
Technical Support for Real Estate Software
Company: HomesUSA.com
If you are a conscientious, tech-savvy individual looking to make a difference, we would like to talk to you about joining our real estate software support team.
Requirements:
- Tech Proficiency: Proficiency with Microsoft 365, Outlook, Word, Excel, Teams, Sharepoint, Chat GPT, Jira Tickets – Testing Required
- Real Estate Background: Prior experience and familiarity with Real Estate practices
- Communication Skills: Excellent communication, critical thinking, multi-tasking, and interpersonal abilities.
- Organization Skills - Excellent organization, planning and scheduling for efficiency
- Typing Skills: Typing speed of 65+ WPM with a keen attention to detail and a commitment to producing work with minimal errors. – Testing Required
- Client Tech Support: Ability to effectively provide client support via chats, emails, and phone calls.
- Quality Assurance: Ability to perform quality checks on client data within our internal company system and external sites to ensure accuracy and reliability.
- Desirable Experience: Prior experience with Jira and Chat GPT is a plus.
- Desirable Experience: Bilingual Spanish is a plus.
- Internet connection – Reliable high speed internet connection required; Equipment provided.
Work Schedule: This is a full-time remote position requiring 40 hours per week Monday-Friday, after training your schedule may include some Saturdays or Sundays with one day off during the week. Online training will be provided through Microsoft Teams. Real Estate license is not required for this position. This is a demanding role that does not allow for maintaining part time real estate practice.
Compensation: This role offers $25 per hour to start with an opportunity for advancement depending on your ability. Employees also enjoy paid holidays, PTO, and after 1 year of service, paid vacation time. Health insurance available. 90 Day probationary period with training and evaluation after training.
Application Process: To apply, please email your resume highlighting your tech skills, typing and keystroke speed, as well as your availability, to jobs@homesusa.com. No phone calls will be entertained regarding this position.
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Schedule:
Application Question(s):
- This is a demanding role that does not allow for maintaining part time real estate practice. Please confirm no conflict, no part time real estate practice.
- Current DFW residents only. Do you currently live in Dallas-Fort Worth area?
- This position requires some weekends. Would you be ok with working some weekends in lieu of days during the week?
Experience:
- SharePoint: 2 years (Required)
- Microsoft Excel: 5 years (Required)
- ChatGPT: 2 years (Preferred)
- Jira: 2 years (Preferred)
- Microsoft 365: 5 years (Required)
- Real Estate: 2 years (Required)
Work Location: In person