Develop and provide support for social media messaging/posts, campaigns, content calendars, and assets (basic graphics and photo editing) for CRC social media platforms.
Schedule social media posts and monitor and respond to stakeholder comments; ensure that member issues received through social media are routed to the correct department for resolution.
Analyze and report on social media metrics, including any member issues received through social media. Measure the success of every social media campaign.
Design and develop photo, video, and other digital assets for use on social media and other communications channels. Stay up to date with the latest social media best practices and technologies. Attend educational conferences.
Represent L.A. Care and CRCs at community events and other convening.
Manage CRC social media channels at in-person events and other convening.
Route sponsorships through the administrative review and approval process in accordance with policies and procedures.
Coordinate stakeholder involvement in sponsored activities and initiatives and other key projects and events.
Provide CRC event planning and day-of support.
Participate in CRC-related meetings with a variety of stakeholders.
Capture and report information related to CRC activities with stakeholders.
Support community relations activities that further the goals of the CRCs.
Perform other duties as assigned.