JOB DETAILS
Reports to (Position): Operations Manager
New JD or Up-date: Update
JOB OVERVIEW
DeliverHealth Medical Scribes Specialist work nearly in real-time with a physician and their care team to complete documentation of clinic visits. Specialists support healthcare providers and their patients by learning medical documentation and using new technologies to create summaries of patient encounters. Our team saves time for providers by delivering accurate documentation within a couple hours of patient visits. Documentation includes patient histories, exams, radiographic findings, assessments, and treatment plans. Specialists make healthcare functional and efficient by allowing providers to keep their focus on their patients.
JOB DUTIES & RESPONSIBILITIES
Provide documentation coverage for a set of healthcare providers, which involves listening to audio recordings of patient clinic visits and leveraging technology to summarize medical facts in professional clinical reports (History of Present Illness, Physical Exam, Results, Assessment & Plan).
Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
Maintain a high-quality standard and adhere to account-specific documentation which delineates documentation requirements for our customers.
Collaborate with managers on feedback from providers and successfully resolve issues.
Understands and complies with policies and procedures related medicolegal matters, including confidentiality, release of information, medical records as legal evidence, etc.
All DeliverHealth employees must follow the organization’s privacy and information security policies, processes, and standards. There are no exceptions to this expectation.
KNOWLEDGE, SKILLS, & ABILITIES
Passionate about medicine and desire to impact the future of healthcare.
Quick learner who are experienced with medical terminology to include anatomy and treatment modalities and strive for continual learning and improvement and eager to learn.
Successful completion of minimum of 1+ year hands on experience in Medical Scribing (Live or Recorded) not including medical transcriptionist work) Prior work experience in a professional home-office setting.
EDUCATION & EXPERIENCE
PMP Certified with DA foresight or 3+ years project management and 1+ years in Management
1+ years in program management
Experience with the healthcare EHR/EPM applications is a bonus
Disciplined Agile Foresight, DASM or other DA certification preferred
EHR/EPM certification in NextGen, athena, or other ONC Certified Ambulatory EHR preferred
BS or AA in healthcare related field preferred