Capital Automotive Group is seeking a BILINGUAL Automotive Finance & Insurance (F&I) Manager to join our team in Kannapolis/Charlotte!
As a Bilingual Automotive F&I Manager, you will play a pivotal role in ensuring a seamless and positive experience for our customers during the vehicle purchasing process. Fluent in both English and Spanish, you will assist customers in navigating the complexities of automotive financing and insurance options, while providing personalized guidance to meet their individual needs.
What you'll be doing:
- Guide customers through the financing and insurance process, explaining terms, options, and requirements in both English and Spanish.
- Assess customers' financial situations and recommend appropriate financing and insurance products tailored to their needs and preferences.
- Collaborate with sales and management teams to ensure efficient and compliant completion of all financing and insurance paperwork.
- Maintain up-to-date knowledge of automotive financing and insurance products, regulations, and industry trends.
- Build and maintain strong relationships with lending institutions and insurance providers to negotiate competitive rates and terms for our customers.
- Provide exceptional customer service, addressing any questions or concerns promptly and professionally.
What we're looking for:
- Fluency in both English and Spanish (written and spoken) is required.
- Previous experience in automotive finance and insurance, with a proven track record of success.
- Strong understanding of automotive financing and insurance products, including loans, leases, warranties, and protection plans.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers from diverse backgrounds.
- Detail-oriented mindset with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Proficiency in relevant computer software and systems, including finance and insurance software applications.
Our Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and advancement within a growing organization.
- Supportive and collaborative work environment with a focus on teamwork and excellence.
Ready to Join Our Team? If you are a motivated & bilingual professional with a passion for automotive finance and insurance, we want to hear from you! Apply now for an opportunity to interview!
It is the policy of Capital Automotive Group not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Experience:
- Dealership experience: 1 year (Required)
Ability to Relocate:
- Kannapolis, NC 28083: Relocate before starting work (Required)
Work Location: In person