What we offer
Grow your Cloud Skills.
We have a steady stream of incredibly exciting and challenging migration and deployment work, most of it referred directly from our partners. Work alongside extremely talented solutions architects and learn the OCI platform inside and out. We have a broad portfolio and employee development resources to help grow your cloud skills into new and exciting areas like Integration or Analytics. You will never get bored here!
Part of a great team.
We have a great team of Technical Alliances Consultants with vast backgrounds across Public Clouds, Oracle applications, Database and Infrastructure solutions. We pitch in to help each other and leverage the best ideas to make partners successful.
Overall Responsibilities
You are responsible for helping them drive the overall success of cloud partners in the North American territory.
Partner Activities
- Be the technical point of contact and subject-matter-expert for all OCI service offerings, including IaaS and PaaS
- Educate partners on the vast area of development resources available to them like OCI demo environments, Product webcasts, Reference Architectures and OCI Certifications.
- Work closely with your channel counterparts to identify, recruit and onboard new OCI partners into the Oracle Partner Network (OPN) Program. Setting up a roadmap for them to achieve Workload Expertise.
- Contribute to broad base enablement activities that increase overall partner capabilities for OCI.
- Collaborate with your peers on best practices, key resources and ways to help partners succeed.
Presales Activities
- Align with your Partner Development Manager business partner to identify partner opportunities you will help progress to closure
- Provide pre-sales technical support to partners in design questions, feature clarification and customer meetings. You may not know the answer on the spot, but you can help them find it.
- Work with the competitive team to understand OCI technical and business differentiators; advocate these differentiators to customers, partners and field teams
- Help track and document partner projects as you move them to technical closure (assess, design, security review, etc)
Postsales Activities
- Ensure customer applications run successfully by working closely with the extended Oracle technical teams: Solution Architects, Product Management, Oracle Support and Field Teams (Cloud Data Platform and IaaS reps)
- Assist in customer support escalations, reviewing SR documentation with partners and helping resolve customer production issues as needed.
- Identify new customer wins and collaborate with partners on their implementation plans while addressing any challenges.
Career Level - IC4