The CCS Companies, a leader in Business Process Outsourcing, is currently looking to hire a Business Process Analyst. The Business Process Analyst will evaluate, measure, document, and monitor business processes. This individual will be responsible for designing and implementing integrated test plans/models along with executing these processes.
Why Work for CCS?
- Generous Paid Time Off Package of 3 weeks to start, PLUS you will receive an extra 1 week after 2 years for a total of 4 weeks PTO!
- No wait period on benefits for all new hires! You will be eligible on your first day! Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
- Advancement Opportunities! Recognized in 2024 by HR.com for Best Coaching and Mentoring Program!
- Excellent Employee Referral program – make an extra $1500 referring great people!
- Competitive Wage and Recognition Programs, 401k with employer contributions, paid training, tuition reimbursement and so much more!
ESSENTIAL FUNCTIONS:
- Evaluate business processes, anticipate requirements, uncover areas for improvement and develop/implement solutions
- Develop test plans and create test cases based on business requirements
- Perform User Acceptance Testing and communicate results
- Document test case execution, test results and defects in detail
- Facilitate meetings with the Business and development teams to understand requirements
- Enter non-conformances for items found outside the assigned task
- Schedule and prioritize work and activities to meet target schedule and quality objectives
- Stay up-to-date on the latest process/IT advancements
- Ensure solutions meet business needs and requirements
- Updating, implementing and maintaining procedures and documentation
QUALIFICATIONS:
- Experience and understanding of a wide variety of analytical processes, tools, and approaches.
- Demonstrate business acumen with a deep knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
- Demonstrate ability to effectively communicate and collaborate across all levels of the organization is necessary for success.
- Excellent organizational and time management skills.
- Must be a self-starter, versatile, and capable of performing work independently.
- Experience with MS Office including Excel, Word, Outlook and text editor
- Ability to use problem solving skills effectively
- Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
- Quality Assurance/User Acceptance Testing experience preferred in a business process environment.
- FACS/Ontario Systems/Diver Platform experience is a plus.
- Ability to maintain a predictable and consistent full-time work schedule.
EDUCATION REQUIREMENTS:
The CCS Companies is an Equal Opportunity Employer
This document is considered CCS Proprietary and Confidential
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Ability to Commute:
- Salem, NH 03079 (Required)
Ability to Relocate:
- Salem, NH 03079: Relocate before starting work (Required)
Work Location: In person