Shiloh Veterinary Hospital has an opportunity for a Veterinary Customer Service Representative!
Welcome to Shiloh Veterinary Hospital! We pride ourselves on being a full-service hospital, capable of handling most medical and surgical problems. We provide a wide range of services such as preventative health care, dental care, surgery, boarding, bathing, and a full line of dietary needs for your pets.
Shift Details: This is for a full time position.This will include 11-hour shifts, with rotating weekends. Open availability is needed.
Summary: A veterinary CSR must be able to provide excellent customer care in accordance with hospital policy and promote gold standard medical care.
While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:
Veterinary Care
- Maintain excellent client communication.
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.
- Review medical records, estimates or discharge instructions with clients.
- May be asked to assist animals with minimal contact.
Reception Skills
- Provide client care for scheduling appointments, taking payments and checking in clients.
- Answer the phones in a courteous and informative way.
- Cleaning and Maintenance.
- Assist in all daily duties for clinic care.
Facility Care
- Participate in any special cleaning duties.
- Perform equipment maintenance as directed.
- Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor.
- Identify areas or items needing additional attention.
Apply today for immediate consideration!
Computer Skills
- To perform this job successfully it will be necessary to become proficient in the use of the practice management software. Here at Shiloh Veterinary Hospital we use Cornerstone as our software.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work setting:
Experience:
- Veterinary Reception: 1 year (Required)
Shift availability:
Work Location: In person