_Company: The Grove
Position: Sports Center Receptionist
Location: College Grove, TN_
Description
The Grove, located just outside Nashville and minutes from historic Franklin, is a 1,100-acre gated community offering a distinctive private club lifestyle dedicated to providing exceptional member services and the most comprehensive amenity and recreational offerings in the region. We currently have an outstanding opportunity for the right candidate to join our luxury golf course community and real estate development.
Our team is looking for an organized, detail oriented, and high-energy receptionist to assist with the daily administrative functions at our Sports Centre. The ideal candidate will possess strong customer service skills, professional acumen, and technical abilities. Typical working hours for this position include 12:00pm-8:00pm, but candidates applying for this position must be available to work flexible hours with weekday and weekend availability.
Essential Functions
- Establish and maintain professional relationships with members and coworkers.
- Always displays the highest standards of service, greeting and welcoming members in a polite, gracious, and enthusiastic manner.
- Demonstrates professional conduct and proper etiquette.
- Greet and escort guests to the appropriate areas in accordance with established guidelines.
- Answer telephones and facilitate member requests.
- Exercise good judgement and time management while handling multiple priorities.
- Utilize appointment booking system/software to manage incoming reservations.
- Address member concerns and complaints in a timely and professional manner.
- Attend daily and weekly meetings and/or training sessions as required to remain informed about various company changes and policies.
- Follow all health, welfare, and safety policies and procedures to ensure a safe environment for all guests and fellow team members.
- Other administrative duties as required.
Physical/Mental Demands of the Position
Requires mobility and prolonged standing. Bending and reaching to a height of eight feet. Transporting, pushing, pulling, and maneuvering items weighing up to thirty (30) pounds. Working at a height of four (4) feet. Normal sense of smell, taste, touch, and sound. Normal vision range. Eye/hand coordination and manual dexterity. Ability to distinguish letter, figures, symbols, and colors. Work may be performed in small areas having a three-foot access. Work entails chemical usage. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
Skills/Experience
Required
- High school diploma or GED, preferred
- One (1) year of experience in one or more of the following industries: Food & Beverage, Culinary, Private Club, Hospitality, or similar.
- Ability to communicate effectively; must be able to establish and maintain effective working relationships.
- Superior time management skills with the ability to focus on multiple tasks at any given time.
- Strong verbal and written communication skills.
The Grove is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you would like to learn more about our company, please visit our website at https://groveliving.com/
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- College Grove, TN: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available to work a flexible schedule, as outlined in the position description?
Work Location: In person