Production and Service Coordinator
Full Time Position
Join our thriving manufacturing team dedicated to excellence! We are seeking a dynamic and detail-oriented Production and Service Coordinator to support our operations. This role is pivotal in ensuring smooth production processes and top-notch service coordination. If you're ready to make a meaningful impact and grow with a company that values innovation and excellence, we want to hear from you! Apply now and be part of our mission to deliver outstanding quality in every aspect of our operations.
What We Offer:
- Competitive salary and benefits package with opportunities for professional development
- A collaborative and supportive work environment
- Involvement in innovative projects that shape the future of manufacturing
TRAITS WE ADMIRE:
- Master of multitasking and organization, adept at bringing order to complexity.
- Exceptional interpersonal finesse, building relationships effortlessly.
- Detail-oriented and committed to precision, ensuring every 'i' is dotted and 't' is crossed.
- Adaptable to change, maintaining a positive attitude and embracing new opportunities.
RESPONSIBILITIES:
- Develop and Expedite Production Job Orders: Ensure timely creation and progression of job orders to meet customer delivery schedules.
- Coordinate Communication and Changes: Act as the link between production personnel and other departments.
- Process Purchase Orders: Review, acknowledge & enter purchase orders, communicating any changes.
- Respond to Customer Inquiries: Handle calls and emails regarding orders and provide written responses for overdue orders.
- Customer Service: Oversee order entry, receiving, shipping for specific customers
- Understand Production Processes: Develop a thorough understanding of manufacturing workflows, costs, and efficiency improvements.
- Assist Management: Maintain customer file information, perform data entry, and prepare reports.
- Ensure Compliance: Adhere to Quality Management System procedures and standards.
- Perform Miscellaneous Duties: Handle revision changes and calculate monthly on time delivery
REQUIREMENTS:
- 3+ years of experience in manufacturing administrative and/or customer support.
- Above-average computer proficiency, especially in Microsoft Office suite & ERP Systems.
- Highly organized with the ability to multitask effectively.
- Ability to thrive in a fast-paced environment.
- Knowledge of production processes and quality management systems beneficial.
How to Apply: If you meet the requirements and are enthusiastic about joining our team, please send your resume to Jenna Kuether at jenna.kuether@heidenco.com. Please include "Production and Service Coordinator" in the subject line of your email. We look forward to hearing from you!
Make your mark with us. Apply today and embark on a rewarding career journey!
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
Ability to Commute:
- Manitowoc, WI 54220 (Required)
Ability to Relocate:
- Manitowoc, WI 54220: Relocate before starting work (Required)
Work Location: In person