Impact Credit Union
Full Time Head Teller Position
Fremont Office
Impact Credit Union was born from a very simple idea: People Helping People. At Impact Credit Union, we work to effectively and efficiently provide our members with quality financial services that exceed member expectations while maintaining a progressive and sound financial institution. From our small beginnings in 1937, Impact Credit Union has grown into one of the largest credit unions in our field of membership but has proudly maintained the “small-town” credit union environment. Here at Impact, we want people who are looking for a career and not just a job. It is important to us that all of our employees get the chance to grow along with Impact while achieving their own personal and professional goals as well.
Impact is looking for a highly motivated and driven individual to join our team as a Head Teller. This position will be responsible for supervising and coordinating all of our Teller staff and their functions located at our Fremont, Ohio office. This position will report directly to the Fremont Office Manager and assist them with all office responsibilities. Opportunity for advancement, on the job training and tuition reimbursement will be available for this full-time employee.
As a Head Teller you will…
- Develop schedules and ensure a complement of tellers is available at all times to provide an adequate level of teller service to members
- Afford a high degree of customer service as a teller to all our members to assist in reconciling member accounts, resolving member complaints and understanding member needs
- Provides support to teller line in reconciling posting errors on members’ accounts and within tellers cash drawers
- Ensures all teller transactions and ATM machines are balanced, reconciled and encoded on a daily basis
- Serves as a mentor, leader and trainer in all teller practices and procedures including holdup and robbery, regulatory compliance and credit union philosophy
- Assists office manager with ensuring the day to day operations are running effectively and efficiently
Qualifications:
- At least 3-5 years related experience in a full service financial institution, Associates Degree or an equivalent combination of education/experience that provides the required knowledge and skills
- Exceptional reasoning skills, communication skills and mathematical skills
- Experience with financial institution processing systems
- Ability to stand for long periods, walk, stoop, kneel, crouch or crawl as well as lift up to 50lbs
Impact Credit Union is an Equal Opportunity Employer, a drug and alcohol free workplace and offers a fun work environment and competitive benefits package.
Job Type: Full-time
Pay: $17.20 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: In person